Here's how the AI receptionist works: you forward your existing business line to Ava, and she answers every call like a trained CSR — greeting the caller, asking the right questions, booking the service window, and sending you a summary the moment the call ends. No new number, no hardware, no changes to your ads or trucks.
A call comes in on your normal number. Call forwarding passes it to Ava, so your customers dial the same number they always have.
Ava runs your playbook, not a generic script. During setup — done for you, live in under 24 hours — you decide the greeting, the questions, the service windows, and what counts as an emergency worth escalating. Change any of it later with a quick request.
Once you understand how the AI receptionist works, the day-to-day change is small: same number, same customers, same schedule. The difference is coverage — the 7 AM broken-spring call and the 9 PM trapped-car call both get answered and booked instead of rolling to voicemail.
For a deeper plain-English breakdown of the underlying tech, read how voice AI works.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.